![]() ![]() ![]() Between 19 howls of protest arose over chauffeurs' arrogance and insubordination and the pages of the automotive trade press overflowed with letters, articles, and editorials describing, complaining about, and offering solutions to the "chauffeur problem." This study uses Anthony Giddens's structuration theory to uncover how chauffeurs used new automotive technology to enhance their social power, how they eventually lost that power, and how the consequences of the intervening struggle persist to this day. They extorted commissions and kickbacks from garage owners, took their employers' cars out for joyrides at all hours, and exhibited a brazen disregard for social decorum. Chauffeurs became a serious problem for wealthy motorists during the first decade of the twentieth century. ![]()
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